A Grounded IT Knowledge Agent on Copilot Studio and SharePoint, Locked to Your Runbooks
A grounded Copilot Studio agent for IT runbooks in Teams. The refusal is engineered on purpose. The model picker is also a data-residency decision.
An AI Assistant for Your Website, Built on n8n and Claude
A custom AI assistant built on n8n and Claude Haiku that answers visitor questions, books calls via Microsoft Bookings, and routes contact messages through email. This is a breakdown of how it works and why the same pattern applies to any business website.
An AI Help Desk Built on n8n and Microsoft 365, Locked to Your Approved KB
How I built an AI-powered help desk using Microsoft 365, n8n, and SharePoint that only responds with IT-team approved answers.